Shipping & Returns
Shipping Policy
At Nutrinosh, we strive to ensure that your orders are delivered fresh, fast, and in perfect condition. Here’s everything you need to know about our shipping process.
Shipping Locations
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We currently offer shipping to [List of areas, regions, or countries you serve].
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If your location is outside of our current delivery zones, please contact us at +91 9014196416, and email us at nutrinosh@outlook.com, and we will do our best to accommodate your request.
Shipping Fees
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Standard shipping fee: [Fee amount] for orders below [Amount].
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Free shipping on orders over [Amount].
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Expedited shipping is available at an additional cost, calculated at checkout.
Processing Time
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Orders are processed and shipped within 1 or 2 business days after the order is placed.
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Orders placed after [Cutoff Time] will be processed the next business day.
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Weekend and Holiday Orders: Please note that orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Times
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Local Delivery: [X] hours/days
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Standard Shipping: [X] business days depending on your location.
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Expedited Shipping: [X] business days depending on your location.
Perishable Items
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To ensure freshness, we ship perishable items with appropriate packaging and cooling materials to maintain quality during transit.
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We highly recommend being available to receive the delivery, as food items are perishable and may not stay fresh if left unattended.
Tracking Your Order
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Once your order is shipped, we will provide you with a tracking number via email or SMS, so you can follow your delivery in real-time.
Delivery Attempts
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We make every effort to ensure your order is delivered on time. If a delivery attempt fails due to incorrect address information or recipient unavailability, we cannot guarantee the freshness of the product upon re-delivery.
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Please ensure someone is available to receive the order during the estimated delivery window.
International Shipping
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Currently, we offer international shipping. If you have any specific questions regarding international delivery options, please contact us, and we will explore available options.
Contact Us
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If you have any questions or concerns regarding your shipment, feel free to contact us at +91 9014196416 or email us at nutrinosh@outlook.com.
Return & Exchange Policy
Refund Policy
At Nutrinosh, we are committed to providing you with the freshest and highest-quality food products. If you’re not satisfied with your purchase, we are here to help.
Eligibility for Refunds
Due to the perishable nature of our food products, we can only offer refunds or replacements under the following conditions:
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The product arrived damaged or spoiled.
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You received the wrong item in your order.
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Your order was not delivered within the expected delivery timeframe.
Refund requests must be initiated within 7-14 working days of receiving your order.
Non-Refundable Items
We are unable to offer refunds for:
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Orders that have been opened or partially consumed.
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Products that were not stored correctly after delivery.
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Items that were refused or undeliverable due to incorrect addresses provided by the customer.
How to Request a Refund
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Contact us at +91 9014196416 or Email us at nutrinosh@outlook.com with your order number and details of the issue (including photos if applicable).
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Our team will review your request and, if approved, offer a refund, replacement, or credit for future purchases.
Refund Process
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If your refund request is approved, we will issue the refund to your original payment method within 7-14 business days.
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In replacement cases, we will arrange for the product to be reshipped as soon as possible.
Damaged or Spoiled Items
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If you receive food that is damaged, spoiled, or compromised in any way, please notify us immediately. We may request photographs to verify the issue and expedite your refund or replacement.
Late or Missing Refunds
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If you haven’t received your refund yet, check your bank account or contact your credit card company, as it may take some time to process the refund. If you still haven’t received your refund, don't hesitate to get in touch with us at +91 9014196416 or email at nutrinosh@outlook.com.
Contact Us
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For any concerns related to your order, feel free to reach us at nutrinosh@outlook.com. Your satisfaction is our priority!